Gopuff | London, UK

Nov 2021- Aug 2024

Team Supervisor

Hertfordshire University | Hatfield, Hertfordshire

Oct 2021- May 2023

Student Proctor

Hertfordshire University | Hatfield, Hertfordshire

Oct 2021- Oct 2022

Student Union

Warehouse Operative | London, UK

May 2021-Nov 2021

Warehouse Associate/Pick and Packer

Children on Eagles Wings | Nairobi, Kenya

Nov 2016- Dec 2016

Volunteer

Team Supervisor

As a Shift Team Supervisor at Gopuff, I honed my skills in operational efficiency, team management, problem-solving, and adaptability. I successfully led a team of 9-14 employees, ensuring adherence to strict quality and safety standards. My ability to optimize delivery routes, regularly reviewing and analysing operational processes to identify bottlenecks and areas for improvement, demonstrates my commitment to continuous improvement and effective problem-solving.

Skills

  • Operational Efficiency
    Optimized shift schedules and resource allocation to improve productivity by 80%.
  • Leadership
    Effectively managed a team of 9-14 staff, achieving and exceeding the company's KPIs target even in hig-pressure or time-sensitive environment.
  • Problem Solving
    Successfully resolved technical and systems issues preventing significant operational disruptions, staff disputes that could prevent smooth operations and customer complaints.

Student Proctor

I developed strong leadership, problem-solving, communication, and time management skills during my tenure as a student proctor at Hertfordshire University. I was responsible for using university systems and technology to manage exams logistics, overseeing exams, assisting students, enforcing rules and ensuring a positive and productive learning environment. My ability to resolve academic disputes, mentor struggling students demonstrates my commitment to student success and my potential to excel in a demanding environment.

Skills

  • Communication
    Communicated effectively with students, faculty, and staff to address concerns and provide support.
  • Time Management
    Managing exam schedules, ensuring exams start and end on time, and balancing multiple tasks simultaneously demonstrating time management skills.
  • Leadership
    Overseen the academic progress of 3 students, ensuring adherence to university policies, leading by example during exams, demonstraiting professionalism, and taking initiative to handle situations proactively.

Student Union Member

As a Student Union Member at Hertfordshire University, I served on the academic affairs committee, negotiating with the university's administartion to improve access to aerospace engineering resources. My experience in collaborating with diverse groups and advocating for change has equipped me with the essential skills necessary to thrive in fast-paced and dynamic environment.

Skills

  • Collaboration
    Working with diverse groups to successfully plan, organize and execute complex projects and events.
  • Analytical Thinking
    Identifying problems faced by students, proposing solutions to the committee that can address the issues and implementing the solutions.
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